What are the best practices for customer service?

[Knowledge Quest]

Customer service is important in the business, and there are certain practices that are best practices for this. Some of the best practices for customer service may include providing simple and easy to follow customer service procedures, providing a smooth and easy to use customer service line of service, providing guarantee or warranty services, and always maintaining a positive attitude and being a team player.

 

[Mmykel]

Customer service is important in the business, and there are certain practices that are best practices for this. Some of the best practices for customer service may include providing simple and easy to follow customer service procedures, providing a smooth and easy to use customer service line of service, providing guarantee or warranty services, and always maintaining a positive attitude and being a team player.

Quite amazing tips. With these practices, a corporation will be able to give its customers a good experience.

 

[Starmix]

Poor customer service leads to dissatisfaction on the part of the customers. They won't anymore feel happy to transact business whose owner is insensitive to customers.

 

[Mmykel]

Poor customer service leads to dissatisfaction on the part of the customers. They won't anymore feel happy to transact business whose owner is insensitive to customers.

Exactly! A good company must keep the customers satisfied, so they'll keep coming back.

 

[Starmix]

Exactly! A good company must keep the customers satisfied, so they'll keep coming back.

Yes you're so right they will br repeat buyers or customers. Customers also observed how they're treated by the business owner and staff.

 

[Mmykel]

Yes you're so right they will br repeat buyers or customers. Customers also observed how they're treated by the business owner and staff.

No one wants to spend money where they're not treated well. We all need good treatment from those taking our money.

 

[Starmix]

No one wants to spend money where they're not treated well. We all need good treatment from those taking our money.

Yes it could also be our reaction. Refusal to come back is in a customer's mind. It's good to be kind and thoughtful. There are indeed strict business owners.

 

[Shavkat]

For me, solving customers' dilemmas counts the most. It is how the customer service personnel need to consider when dealing with different sets of customers or clients, either online or offline.

 

[hastral45]

Customers play major role in the sustainability of the business. Any business that gives poor customer service is bound to be affected negatively.

 

[Starmix]

For me, solving customers' dilemmas counts the most. It is how the customer service personnel need to consider when dealing with different sets of customers or clients, either online or offline.

It is best for the business owner to orient or remind his staff, especially the HR to be human enough in dealing wth customers for they are the partners of their business to grow and profit or else, all of them disappear and move to the next door.

 

[Chibson]

Poor customer service leads to dissatisfaction on the part of the customers. They won't anymore feel happy to transact business whose owner is insensitive to customers.

Definitely, nobody will patronize a business that has poor customer service. That is why people must employ professionals in their customer service units.

 

[Niyi Briggs]

Customer service personnel must learn to show empathy to customers, no matter how much they may think the customer is not smart.

 

[Springtime]

Always respect your customers; Communicate and listen; Have a personal touch; Know when to admit you made a mistake; If there's a problem, fix it.

 

[Chibson]

Customer service personnel must learn to show empathy to customers, no matter how much they may think the customer is not smart.

Definitely, it is even unreasonable to say to the face of your customer that he or she is not smart. That is why employing professional customer service personnel is important.

 

[LoukiaCharilaou]

Customer service is important in the business, and there are certain practices that are best practices for this. Some of the best practices for customer service may include providing simple and easy to follow customer service procedures, providing a smooth and easy to use customer service line of service, providing guarantee or warranty services, and always maintaining a positive attitude and being a team player.

I agree with you. It is highly important to provide excellent customer service. Only in this way, you will keep your customers.

 

[eldavis]

One of the best practices to follow is having professional personals work as your customer attendant. Most business owners tend to just hire anyone for this job, hence they end up loosing customers

 

[nomad]

The service should come prompt, you should never make your customers wait for services.

 

[Chibson]

I agree with you. It is highly important to provide excellent customer service. Only in this way, you will keep your customers.

Probably, any business man who is serious about maintaining and retaining his customers should take customer service very seriously. That is actually the best way of succeeding in business.

 

[LoukiaCharilaou]

Probably, any business man who is serious about maintaining and retaining his customers should take customer service very seriously. That is actually the best way of succeeding in business.

Exactly. It is impossible to succeed if your customers are not satisfied. You must try to keep them by providing the best customer service.

 

[Chibson]

Exactly. It is impossible to succeed if your customers are not satisfied. You must try to keep them by providing the best customer service.

Yeah, it is important and necessary to understand that your customers are the bedrock of your business.
So you must try as much as possible to maintain good relationship with them.

Post automatically merged: Jan 23, 2023

Exactly. It is impossible to succeed if your customers are not satisfied. You must try to keep them by providing the best customer service.

Yeah, it is important and necessary to understand that your customers are the bedrock of your business.
So you must try as much as possible to maintain good relationship with them.