- Thread starter
- #21
It depends on the kind of organization in question. For some, turnaround time is regarded as a parameter to measure how good and efficient a staff is.
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Probably, as a business owner you should always give room for customers opinion. This will help you to evaluate the performance of workers in some departments.You can rely on customer reports about a particular department to evaluate the performance of the workers in that department. When there is much complain about a department in an organization, the staff are not doing well