What's the most important metric to track in your business?

[uptrendfinancialsignal]

For me, we need to consider the customer acquisition cost (CAC) vs the customer lifetime value (CLV). If you are not generating enough revenue from each customer to help you offset the cost, you will need to rethink your strategy.

 

[Reedex]

You neee to keep track of the net promoter score (NPS) religiously. This is because if your customers aren't happy and referring others, you've got a problem to fix.

 

[uptrendfinancialsignal]

Revenue growth rate is key for me. It is good to know that if I'm not consistently growing my revenue, I'm not growing my business.

 

[Reedex]

Customer churn rate is one of the crucial metric to consider for me. I need to know if I'm losing customers faster than I'm gaining new ones. It means I need to identify the issue and fix it very quickly too.

 

[uptrendfinancialsignal]

Average order value (AOV) is another big one for e-commerce business. If you can increase AOV, you can definitely boost revenue without necessarily acquiring more customers.

 

[Reedex]

Return on ad spend (ROAS) is essential too. You should know that you are not generating a positive return on your advertising spend. This means you need to adjust your marketing strategy.

 

[uptrendfinancialsignal]

You could track employee satisfaction and engagement closely. Happy employees are very productive and they also provide better customer service. They will ultimately drives business success.

 

[Reedex]

There is need to be aware that cash flow is king. If you are not managing your cash flow effectively, you risk running out of money and derailing your business too.

 

[uptrendfinancialsignal]

Conversion rate is a key metric for so many people. If I you an optimize your sales funnel and increase the conversions, you should be able to drive more revenue and growth.

 

[Reedex]

There is need to consider the Retention rate because it is very critical for your business. This is because their is need to keep your customers engaged and retained.

 

[nomad]

The most important thing you need to see is traffic and conversion. You will have to see the gap between those who visits and those who actually buys.