Your business needs a community.

Mmykel

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Make your customers involved. Give them a sense of belonging so they keep coming back. Don't just sell; build a community where you can interact with your customers so you can get their feedback and use it to improve your product.
 
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Bisolami

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Make your customers involved. Give them a sense of belonging so they keep coming back. Don't just sell; build a community where you can interact with your customers so you can get their feedback and use it to improve your product.
That's true
It can't just be only you in your business. You need your customers and that is why you need to treat them well
 

hastral45

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Yes it is good to create a conducive community for your products. This explains why many brands have their presence in social media like Facebook, Instagram etc.
 

Ebutech

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Make your customers involved. Give them a sense of belonging so they keep coming back. Don't just sell; build a community where you can interact with your customers so you can get their feedback and use it to improve your product.
Honestly you have said it all, this is a premium business advise, keep them engaged, always keep them, make them feel comfortable, interact with them.
 

nomad

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Social media pages and forum provides businesses a platform to connect with their customers, to promote their products and services as well as build their own brands.
 

Starmix

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That is one way to show you care about your customers thru your good service. They will be your repeat customers if you give them extra time to know them well.
 

hastral45

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Social media pages and forum provides businesses a platform to connect with their customers, to promote their products and services as well as build their own brands.
That is key advantages of social media. It provides medium for easy interaction between the business and the customers. The business can also use the medium announce any latest developments to the public.
 

Springtime

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Yes, there are many businesses like banks, insurance companies, health care products companies which build an online community to engage customers. I was a member of the Citibank online community. They paid members for discussion and answering surveys in the community.
 

eldavis

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Well said, besides being treated like royalty, customers want to feel like they belong, giving them the power to be able contribute would definitely make them happy and not just contribute but also acknowledge their contribution.
 

Shavkat

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When I am still working in sales, the best way to interact with people is by visiting them in their houses. It means we need to go to the communities to sell directly.
 

cherry123

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Make your customers involved. Give them a sense of belonging so they keep coming back. Don't just sell; build a community where you can interact with your customers so you can get their feedback and use it to improve your product.
You are right it is always good to have a community for your business. you can effectively communicate with them.
 

Reedex

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It is true that each and every business is needs a forum where customers can talk and the companies can respond in order to foster relationship.
 

Niyi Briggs

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If customers don't find a point to connect emotionally with you or your business, it would soon go down. Humans are emotional beings and they buy where they can connect.
 

IB D

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I see so many businesses that don't interact with their customers. They don't know how important constant communication with your customer is . It keeps you and your business in their minds.
 
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