Always try to understand your customers

[eldavis]

Most business owners today and young entrepreneurs are mostly after making profits but do not try to understand their customers. Understanding your customers is extremely important as a business owner, it helps you render better services to them and as well improve your image therefore attracting more customers.

 

[SHAHID987]

I don't agree with the statement as customers are always right. But I totally agreed with the statement as always try to understand your customer. Because some of them always try to cheat us and we need to have different strategies to deal with them.

 

[nomad]

If you do not understand customer needs, how can you sell your products and services. Interestingly, these day big companies, through marketing, tell their customers what they should buy if they do not want to miss out.

 

[Stardom22]

I hope that, this is all about the virtue of the good listening and speaking skills for the entrepreneurial character traits for sure. This is a very important virtue for a successful business.

 

[AmazingJob]

There will be misunderstanding if you don't listen to the customer. Merely hearing is something that needs an upgrade. Active Listening is needed in order to properly addressed.

 

[eldavis]

I don't agree with the statement as customers are always right. But I totally agreed with the statement as always try to understand your customer. Because some of them always try to cheat us and we need to have different strategies to deal with them.

Customers are not always right but they simply use that statement as a means to tell us how much we the business owners should listen to our customers and how important it is to put their needs first. Then again there are some cases you need to clear them, if not they will simply step on you.

 

[olaniyi]

To understand customer is part of a good way to attract customer and make business grow fast so that once you understand your customer needs you will know where to improve on

 

[Starmix]

We need to understand our customers in what they really want but not to the extent by allowing them to buy on credit or do something horrendous. If they like discounts there should be basis like if they buy on volumes.

 

[eldavis]

We need to understand our customers in what they really want but not to the extent by allowing them to buy on credit or do something horrendous. If they like discounts there should be basis like if they buy on volumes.

That would be a very big error on the side of the business owner, if he starts allowing credits from the customers cause this can lead to the fall of the business and no customer is that loyal to remain. Once the business starts falling, they will definitely look for the next best place.

 

[Starmix]

That would be a very big error on the side of the business owner, if he starts allowing credits from the customers cause this can lead to the fall of the business and no customer is that loyal to remain. Once the business starts falling, they will definitely look for the next best place.

That is right and many will follow in the same footsteps and you can't refuse because they have proof to prove that you allowed Juan de la Cruz to buy on credit. A business owner must build boundaries and be firmed in his decisions.

 

[cherry123]

This is one obligation. of a seller. you need to understand your customers. Understanding your customers is important as a business owner so that you can satisfy your customers, which is not bad

 

[Starmix]

Understanding a customer is a case to case. What if he keeps on postponing the payment of his credit, the business capital will be affected especially if it's always on the rolling mood.

 

[Ratine]

Understanding your customers falls on the virtue of having good communication skills especially when dealing with the day to day business activities within the business. This is a very important segment on the business industry.

 

[Starmix]

We can understand our customers but not to the extent that they can easily buy in credit or ask for a bigger discount. They will become a threat to your business.

 

[Springtime]

I would say understanding customers is one of the top priorities of businesses. Understanding customer needs help you to provide the products/services they need. Other than that, you will get repeat business if you provide great customer service.

 

[Starmix]

Let's be understanding to our customers but with limits. One not advisable is to understand their request to buy in credit, and big discounts. Let's only understand their requests to replace a bad item.

 

[Ofonime]

Knowing your customers is one of those important thing which any establishment need to cultivate because it's going to bring intimacy between you and your customers so knowing your custom have positive impact on any business

 

[eldavis]

Understanding your customers falls on the virtue of having good communication skills especially when dealing with the day to day business activities within the business. This is a very important segment on the business industry.

Very true, communication plays a very important role when it comes to running a business. How you communicate with your customers would determine if they would return and how they would also value the business.

 

[olaniyi]

It very important in business to understand one customers and communicate effectively with them to know where your business Need to improve on and the part they enjoy in you

 

[eldavis]

It very important in business to understand one customers and communicate effectively with them to know where your business Need to improve on and the part they enjoy in you

The ability to understand your customers determines if you can generate customer satisfaction or not. Most companies or businesses today are not able to satisfy their customers simply because they don't put in effort to understand them.