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A business that is not transparent can never get staff loyalty. But of what essence is it to tell lies to your customers and staff. I went to one place to perform a transaction with an agency banking operator, she told me the presumed amount bank charged her for the transaction not knowing she mistakenly left her screen Open and I saw that what she told me and what was actually charged was in disparity. I made up my mind to not patronize her again.Transparency in business has prime importance, because whenever things remain clear the customer feel satisfaction and so he continue purchasing, similar transparency is required with stake holder and staff members.