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Always have an open mind when getting feedback. It could be positive and it could be negative. The point should be to know what the customers really think of the business.
Yes! It is essential to learn from your customers and take their feedback into account to improve your products and services. It is beneficial for your own growth.
No one person or business is perfect and that's why collecting feedback is most important because it's only through feedback that we can improve and work on our mistakes.
Experience is the best teacher so get feedback to learn the root cause of a problem and make amends . This is why experience is needed for improvements and growth
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