The importance of customers feedback to any businesses

[Niyi Briggs]

So many business don't have a means to get feedback from customers about their products or services. The importance of customer feedback cannot be overemphasized. It helps you to know your strong points as a business, that is the part you need to keep at the same level. It also helps you to know your weak points. So you can thrive to improve.

Every business needs to have a feedback mechanism. It is that important.

 

[AmazingJob]

This is important. Business establishments should put a feedback box where customers can leave suggestions and comments. Also, aside from that, a service crew can go around the room with a service form. This can be done maybe once a week to really gauge the service they provide and the food they serve if they are restaurant business.

Another is putting a feedback board. Often times, customers' feedback are neglected. Adding a board where customers can pin comments can easily be tracked by the managers on duty and even the entry level members.

 

[Bisolami]

So many business don't have a means to get feedback from customers about their products or services. The importance of customer feedback cannot be overemphasized. It helps you to know your strong points as a business, that is the part you need to keep at the same level. It also helps you to know your weak points. So you can thrive to improve.

Every business needs to have a feedback mechanism. It is that important.

The importance of the customers feedback in a business is very good so that you will know how well your business is doing and if it is not going well you can correct the things that are wrong in the business

 

[Shavkat]

I think it is a good way to know what's in customers' mind about company's products or services. In this way, they can able to know what to fix or not.

 

[Hate2Wait]

It's most important and they should take it seriously and if feasible should apply it and also thank the Customer for their feedback

 

[Bisolami]

I think it is a good way to know what's in customers' mind about company's products or services. In this way, they can able to know what to fix or not.

It will even help you to know how well your product is doing outside and what your reputation is outside

 

[Hate2Wait]

If a company is not taking any customer feedback or they are not improving then it cannot expect growth

 

[Bisolami]

If a company is not taking any customer feedback or they are not improving then it cannot expect growth

This is why you need to always check up on your customers and ask them to make a review about your products

 

[rubesh]

So many business don't have a means to get feedback from customers about their products or services. The importance of customer feedback cannot be overemphasized. It helps you to know your strong points as a business, that is the part you need to keep at the same level. It also helps you to know your weak points. So you can thrive to improve.

Every business needs to have a feedback mechanism. It is that important.

Feedback from customers shows what the customers think about the product or service and the customer experience. It helps build trust, foster relationships, and create loyalty with the customers. Customer feedback can reveal what products or services customers favor and reveal customer’s opinions on trends within the industry. This helps the business to make important decisions. Customer feedback also helps to identify new opportunities and areas to be improved. It helps to evaluate how successful the business is in meeting the customer needs. Additionally, customer feedback helps to develop new products and services that meet customer needs better. Overall, customer feedback plays an important role in helping a business to be successful. It can help the business to focus on customer needs, spot opportunities, and improve the products and services. When properly used, customer feedback can be a powerful driver for business growth and success.

 

[Hate2Wait]

This is why you need to always check up on your customers and ask them to make a review about your products

It's important to get feedback to know if we need to improve on something

 

[Bisolami]

It's important to get feedback to know if we need to improve on something

Even if we are not doing a business but we are doing something that can be shown to the world it is very good to wait for feedback so that you will know where you're not doing well and you will improve as you have said

 

[Hate2Wait]

The companies should have a toll free number or email where we can share feedback as each company needs to improve with time

 

[Starmix]

It's a must for improvement. In a store for example I witnessed customers dropping their feedback to the store. In so doing the management will know what needs improvement.

 

[Hate2Wait]

Every business should have some way or the other to get customer feedback and they can even look at taking surveys of customers

 

[Imran Noori]

So many business don't have a means to get feedback from customers about their products or services. The importance of customer feedback cannot be overemphasized. It helps you to know your strong points as a business, that is the part you need to keep at the same level. It also helps you to know your weak points. So you can thrive to improve.

Every business needs to have a feedback mechanism. It is that important.

Definitely, if customers wants to buy something from the company then they will check other customers' feedbacks, if it is positive then will also purchase.

 

[SHAHID987]

I have seen many people as they hardly accept customers feed back but the defend their product. Intelligent shop keeper and famous businessman always gives importance to customer's feed back. It improves their business.

 

[cherry123]

it is always good to get the feedback from customers to help fix whatever is the problems with your business.

 

[Kennysplash]

Yes it is important. Feedback from customers shows you where you need to improve on and where you are lacking.

 

[Raja]

Big companies get customer feedback through their channel partners and not directly from customers

 

[Enxx]

One of the importance of getting feedback from customers is to know what people think of the business and to also know if there is flaws on the business