The importance of customers feedback to any businesses

Passiveearner

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So many business don't have a means to get feedback from customers about their products or services. The importance of customer feedback cannot be overemphasized. It helps you to know your strong points as a business, that is the part you need to keep at the same level. It also helps you to know your weak points. So you can thrive to improve.

Every business needs to have a feedback mechanism. It is that important.

Well, it might be true that not all the customers might be able to give a feedback and I think that this is the main reason why businesses should consider to make it possible for people to give a feedback.
 
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Bisolami

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Well, it might be true that not all the customers might be able to give a feedback and I think that this is the main reason why businesses should consider to make it possible for people to give a feedback.
There are times that your product may not be good and your customers will not want to make you feel bad so they will tell you that it is good. It is something that I have done before
 

IB D

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Customers are the only reason why one is in business because they have to part with their money. Their feedbacks and opinions are important to continued patronage. And you would use it to improve your products.
 

astutimeliana723

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I think it's important to get feedback from customers, so we know how satisfied they are with our business services. What still needs to be improved in the future, so that the business will get better and not be abandoned by customers. etc.
 

cherry123

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You are trying to satisfy customers in your business so their feedbacks and opinions are really important for continued patronage. So you need to get and attend to their feedbacks
 

Bisolami

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Customers are the only reason why one is in business because they have to part with their money. Their feedbacks and opinions are important to continued patronage. And you would use it to improve your products.
We should make sure that their opinions on our business are the ones that we take seriously. They are automatically feeding us so we should try all our possible best to satisfy them
 

Starmix

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Customer feedback is very important. It is one way to improve your production and profit. It is through feedback that you will know the strengths and weaknesses of your business. It means to change what it needs to change.
 

Bisolami

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Customer feedback is very important. It is one way to improve your production and profit. It is through feedback that you will know the strengths and weaknesses of your business. It means to change what it needs to change.
Some business people feel they do not need customers feedback which is very wrong and I think anyone who thinks that way it's not really a business person. The feedback is very important
 

Starmix

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Some business people feel they do not need customers feedback which is very wrong and I think anyone who thinks that way it's not really a business person. The feedback is very important
Feedback is very important to improve some weakest points of the business. It also improves the business production and sales perform of the sales force. That's also the basis if the customers are satisfied with your services.
 

Bisolami

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Feedback is very important to improve some weakest points of the business. It also improves the business production and sales perform of the sales force. That's also the basis if the customers are satisfied with your services.
It will help you to know if your customers are satisfied with your product or not but you should also know when your product is good. It will not be nice for you to be deceiving yourself
 

Heatman

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It will even help you to know how well your product is doing outside and what your reputation is outside

The best thing your customers can do for your business is to give you a valid feedback about how they feel about your product and services so that you know how you're going to improve on them to sustain their patronage.
 

Semi

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When you open a communication line where customers can give feedback, you would be able to align your services and products to perfectly suit them so they can buy more.
 

Hate2Wait

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The customer's feedback is vital for every business nowadays because this is the only way we can get to know if our products are liked by customers or they like to see some changes
 

Blessed19

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It is very important to view the feedback from he customers as it would help you to focus on what is needed to be improved and avoid time wasting on what is not important in the business for customers demands is what you ought to meet and satisfy to make profits.
 

Hate2Wait

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Consumer feedback is most important for a business these days and if there are companies that are not taking proper care of this then they can fail in the long run
 

Starmix

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It will help you to know if your customers are satisfied with your product or not but you should also know when your product is good. It will not be nice for you to be deceiving yourself
Feedback does not mean all the time negative. There are instances feedback all positive and the more the company to serve the customers better and satisfying. There are times negative feedback to mean CHANGE.
 

Niyi Briggs

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Feedback does not mean all the time negative. There are instances feedback all positive and the more the company to serve the customers better and satisfying. There are times negative feedback to mean CHANGE.
That is so true. Feedback can be positive and would help you as a seller to know which types or aspects of your products that need to be maintained. It helps you to feel the pulse of your business.
 

Hate2Wait

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If we ignore the customer feedback then we won't know if customers are not satisfied with our product or they like to see some changes in packing or taste or anything like that
 

eldavis

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I think it is a good way to know what's in customers' mind about company's products or services. In this way, they can able to know what to fix or not.
Exactly, customer is extremely important, through customer feedback you would be able to know if there is anything that requires changes or if you are actually doing things right. it is through customer feedback you would know you have achieve customer satisfaction.
 

Hate2Wait

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Customer is king even if the businesses won't agree to it but they still need to keep their customers happy and one such way to make them happy is to take their feedback seriously
 
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