The importance of customers feedback to any businesses
- Thread starter Niyi Briggs
- Start date
If you don't care about your customers' opinions, you can't hope to provide them with the greatest service possible. Their feedback on your product or service is valuable data that can be used to better tailor your offerings to customers' preferences.
Getting customer feedback is important to a business for either problem fixing or improvement.
- Thread starter
- #26
It is not something to be joked with. They are the major stakeholders in a business and their views is of high importance.
Customers feedback helps business owners to know the areas to improve on
It helps company to know the mind of their customers. without this, company may not know the areas to work on in order to satisfy their customers
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It helps company to know the mind of their customers. without this, company may not know the areas to work on in order to satisfy their customers
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Customer's feedback actually plays a major role. With customer feedback you would be able to easily pinpoint where needs improvement in your business and also the things you need to include or remove from your business.
When we get the customers feed back, we will be able to know what they don't like about our products and also here there suggestion of what they want
Customers feedback is very important to a company. It helps the company knows how the customers see their products. It also help the company to know how their staffs treat their customers
The customer feedback would allow you to gauge the effectiveness of your products or services and how it has been affecting the end users.
Getting customer feedback is essential for a company to know if customers are satisfied with its products/services. Some customers may also offer suggestions for improvement. However, I noted that not many companies in my location are taking a proactive approach in getting customer feedback.
Yeah the only way you can thoroughly satisfied customers is acting on their feedback to get them the best care.
It is indeed a good way to know more about the differences or similarities with the other companies. I agree that we can know if the reputation had been built or not. This is the basis if the company to improve certain things.
Customer feedback is very important to the growth of your business because it will show you where you need to improve on your business product and services so that your customers will have nothing to complain about.
I think that the customer feedback is important because this helps you to realise how well your employees are performing and helps you to assess the condition and state of your business.
