What circumstances qualify a product for a free repair?

[cherry123]

I think it will still cover since it still under warranty. if a product is considered to be bad I think it qualify for a free repair if it is covered by warranty

 

[Heatman]

If I am under warranty and a manufacturer refuses to effect free repairs for me, I would just drop the device with them and involve law enforcement agencies.

It is why I believe that any product that you purchased that have a warranty, you should make sure to have documents signed before taking home the product otherwise they are going to deny its relevance towards the product.

 

[Stardom22]

In my country, as long as the product is still under the warranty period and adhere to the terms and conditions of the warranty it deserves to be repaired for free.

 

[nomad]

If your product breaks within your warrant period, you will be eligible for free repaid or even replacement.

 

[Fidelia]

If it is a mobile phone, the warranty covers aspects that are not the fault of the customer for it's malfunction.

 

[King Belieal]

In my country, be sure that the product has not been tampered with by anyone. The product would be repaired under warranty.

 

[freelancermaria]

Yes, if the product falls within the warranty coverage. It is essential to be aware of any exceptions to the warranty conditions. If a valid claim is denied, it should be reported to the authorities or the Department of Trade and Industry.

 

[arunima]

If the damage to the product is caused by buyer's mishandling of the product or not following the care manual and instructions properly, the company can decline the free repair, even if the warranty period is still valid. This is quite justified. Every policy comes with a safety cushion else the consumers might misuse their rights