What will you do if your old customer doesn't have money to pay?

[Imran Noori]

Some times this happen with people, maybe they forget their money and credit card, if I know someone or he/she is my old customer then I will give them the products and want a payment next time.
What will you do?

 

[Passiveearner]

Some times this happen with people, maybe they forget their money and credit card, if I know someone or he/she is my old customer then I will give them the products and want a payment next time.
What will you do?

I might give him more time after considering the fact that he is indeed not able to pay. It is good to be lenient with customers.

 

[Shavkat]

It is against to every company to let customers to have any products without cash in hand, but they can issue a bank check to pay them.

 

[Johnson2468]

At first I don't support giving people credit but in this case I can keep telling or reminding the customer to pay

 

[hastral45]

In order to keep up the relationship with your o) d customers you could grant some consideration which should not be at the detriment of the company.

 

[Stardom22]

For me I can't accept a credit to Such a customer. Despite the customer being loyal to my business I may not be in a position to give them credit when their credit worthiness is in doubt.

 

[eldavis]

It depends on the kind of relationship i have with the person. There are old customers who i might not be close with and would not be willing to give them on credit.

 

[uptrendfinancialsignal]

It is a very difficult situation to make the decision but it is better to pay for because the interest of the business should be of utmost priority.

 

[LoukiaCharilaou]

Some times this happen with people, maybe they forget their money and credit card, if I know someone or he/she is my old customer then I will give them the products and want a payment next time.
What will you do?

Same here. I would give the products to my old customers and I would remind them of the payment next time.

 

[Hate2Wait]

We need to see how trusted that person is and if they are trusted and financially stable then we can allow them to pay later

 

[Heatman]

Some times this happen with people, maybe they forget their money and credit card, if I know someone or he/she is my old customer then I will give them the products and want a payment next time.
What will you do?

If it's actually an old customer who always pays for everything that he or she usually buy from me, I would always give the person a chance to pay whenever he has the money to do so.

 

[Imran Noori]

If it's actually an old customer who always pays for everything that he or she usually buy from me, I would always give the person a chance to pay whenever he has the money to do so.

Definitely you should do so because customers should always be satisfied with your business and products, if you avoid giving the item to your customer then he or she will never return.

 

[Bisolami]

Some times this happen with people, maybe they forget their money and credit card, if I know someone or he/she is my old customer then I will give them the products and want a payment next time.
What will you do?

I think I will give him enough time so that he can pay off the money that he is owing me as long as he's an old customer

 

[Shavkat]

For me I can't accept a credit to Such a customer. Despite the customer being loyal to my business I may not be in a position to give them credit when their credit worthiness is in doubt.

As for me, "Business is a business." It is not possible for me to let the client to pay next time. He or she can still come back and pay for it. I can promise that the product is reserved for him or her.

 

[Bisolami]

As for me, "Business is a business." It is not possible for me to let the client to pay next time. He or she can still come back and pay for it. I can promise that the product is reserved for him or her.

That is cool too. The way we run our businesses are different. In Africa, people sell on credit a lot.

 

[IB D]

Bushiness are not charity organizations and you don't use as sentiments in business. If all the old customers come with debt pleas, how would the business survive. I would just help with what I can and not with my business.

 

[Bisolami]

Bushiness are not charity organizations and you don't use as sentiments in business. If all the old customers come with debt pleas, how would the business survive. I would just help with what I can and not with my business.

This is true and every business owner should have it in mind that business is not a charity organisation so that the person will not go bankrupt

 

[Springtime]

That depends on the value of the product I sell to the customer. If the value is not very high, and s(he) is my loyal customer and has a good record of payment, I'll give him/her the product and get payment afterwards.

 

[Bisolami]

That depends on the value of the product I sell to the customer. If the value is not very high, and s(he) is my loyal customer and has a good record of payment, I'll give him/her the product and get payment afterwards.

And again there are some customers that are very loyal but they may just be unfortunate to pay the money so we just have to chill for them

 

[Niyi Briggs]

The best way to solve this is to go down memory lane and ascertain the history of that customer. Has he or she been faithful in payments in time past? If so, you can help the customer out.