When do you usually use small talk in business?

Golden9

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Why would small talk harm people's relationships? I don't see how, unless you don't have boundaries that dictate what you talk about. For instance, if your small talk always comprises gossiping about others, then that will definitely ruin relationships.
Most times, it does lead there. It may be something that someone will tell you about another person that gets you in trouble, even if you say nothing in return.
 

Springtime

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Small talks sometimes help to understand the other person's thoughts easier. Some people do not like to express their opinion in public. By engaging them in small talks, you can get to know each other better.
 

Authenticity101

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Most times, it does lead there. It may be something that someone will tell you about another person that gets you in trouble, even if you say nothing in return.
That is true. I have experienced this before. You don't say anything but somehow it gets back to hurting you. That is why it is best to shut people off even before they start gossiping.
 

Heatman

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Small talks sometimes help to understand the other person's thoughts easier. Some people do not like to express their opinion in public. By engaging them in small talks, you can get to know each other better.

Whenever the moral of your workers is down, it's time for you to use small talks to ginger them in order for them to fill lively again.
 

AruneBend

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Small talks sometimes help to understand the other person's thoughts easier. Some people do not like to express their opinion in public. By engaging them in small talks, you can get to know each other better.
Yeah you can also make friends of course you need to focus on your work but talking about your life with your partners is not a bad thing it actually improves overall mood
 
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