A good warranty or return policy can boost sales by giving customers confidence in the product they are purchasing. Customers are more likely to purchase a product if they know they can return or exchange it if it does not meet their expectations or is defective.
Why you need a good warranty and return policy on your product.
- Thread starter Mmykel
- Start date
It inspires a customer and assures him or her of the quality of your products and guarantees him customer protection. This is enough to win any customer.
I totally agree with you because personally I will buy a product that comes with warranty because I know I'm safe.
- Thread starter
- #5
Loyalty is a keyword here. No one wants to invest on what he knows he isn't sure of. Warranty gives assurance.
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Yes. It clears all doubt. If all my fear is cleared, I see no reason why I wouldn't buy.
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I don't know of anyone, who wouldn't buy products with good warranty. I will as well.
As a customer, I always look for warranty and return policy. Especially if I am buying something costly or one like electronic appliances and gadgets that might run into some issues later. These policies give a assurance to the buyers. And it also helps the seller establish a trust with the consumers. And that's very important for a good reputation in the market and benefits the business in the long run.
Not all products need a return policy and warranty. I sell digital products and the product is made available on the basis of as it is. If you are providing return and warranty, you are also likey to encounter chargebacks.
That depends on the products you sell. Household appliances with warranty and return policy definitely help to gain confidence and trust from customers buying the products. For my translation work, I offer free trial service. I translate 150-200 words free of charge for a new potential client. If s(he) is satisfied with my translation, s(he) gives me the job.
Having a good return policy would create trust between you and your potential customers. Trust me no one would be willing to buy a product they have not seen when they know they won't be able to return it, or it would take days if not weeks to return.
- Thread starter
- #14
If I sell you a digital product on how to make money online for example, I can assure you that if you consistently follow my blueprint for three months without getting results, I will return your money with apologies. I know a guy who does this.
If my principles are practicable, I see no reason why a person wouldn't see result.
Customers tend to look at warranty on a product before they make a purchase and they will also look at the return policies.
Product guarantees are very important, especially for manufacturers/sellers who will show attention and dedication, the level of customer satisfaction will increase, product guarantees will also provide a sense of security for customers, maintain product quality control, etc.
If you have such a feature in place , it will increase your customer base.
That is the main goal of product guarantees to maintain customer satisfaction so that they do not run to other products, become the market leader, and can always win business competition, especially being able to increase sales means increasing operating profits.
Warranty and refund policy is to guarantee the quality of such product. Buying products without warranty in the markets is risky. Some of those products do not meet their specifications and as a result of this, it is the buyers that borne the risks.
