Correcting customer's wrong deeds

cherry123 · Apr 29, 2024

Customers are also humans that are not devoid of wrong doings. What is the best way to correct their very obvious mistakes or misdeeds?

King Belieal · Apr 29, 2024

You have to respectfully talk to the customer and point out situations where the customer has done well or not.

Shavkat · Apr 29, 2024

We need to investigate the root cause of the problems. In this way, they can pinpoint what went wrong before addressing the possible resolutions to any complaints given by them.

nomad · Apr 30, 2024

If you tell them about their wrongs, they will be angry, instead of telling them in their face, you need to make their realize their own mistake.

Nite · Apr 30, 2024

Everyone makes mistakes, and giving customers the opportunity to make things right can help maintain a positive relationship and ensure their continued satisfaction.

cherry123 · May 23, 2024

Yes, we just have to find a way to let them know their wrong politely. it would help us to still maintain the friendship

eldavis · May 23, 2024

I think the best thing to do would be to read the situation. If you see that the best thing to do would be to call them out on it then do so, but the most important thing is that it should be done with respect.

Stardom22 · May 25, 2024

As the business owner l may not have that time to correct the customers that tend to misbehave for that matter.

cherry123 · May 25, 2024

But you still have to let them know where they are going wrong. it is your business you need to put something's in place

Bisolami · May 26, 2024

cherry123 said:
Customers are also humans that are not devoid of wrong doings. What is the best way to correct their very obvious mistakes or misdeeds?

I feel the best way to do that is by telling them what they did and making them realize that what’s they have done is wrong so that they can adjust

Nite · May 31, 2024

By helping them understand what they did wrong and why it is important to correct it, we can guide them towards making the necessary adjustments.

Starmix · May 31, 2024

It depends on the mistake committed like squeezing the vulnerable products. It needs the customer to pay or land in jail.

Ratine · Jul 18, 2024

For me l would do that very indirectly. That's because most customers wont accept that thing.

Stardom22 · Jul 19, 2024

When you get into business you would realise that most customers make simple mistakes but you should be wise on handling them.

freelancermaria · Jul 19, 2024

The appropriate action depends on the gravity of the mistake. In some cases, it is best to ignore it, while in others, a polite conversation may be necessary.

cherry123 · Jul 20, 2024

The thing is that you need to make their realize their own mistake and allow them to correct themselves first

Sawe · Jul 20, 2024

You can correct customers mistakes through assertive and polite communication. But sometimes you may have to ignore some customers when trying to correct them brings on more chaos than necessary.

Ratine · Jul 20, 2024

For me l would not correct customers for the wrong doings because doing so is chasing them away.

Nite · Jul 25, 2024

To address any wrongdoings by customers, you need to do it in a respectful and constructive manner. By doing so, you can maintain a positive relationship with your customers and ensure that they are aware of your expectations

cherry123 · Aug 9, 2024

Some customers are weird I don't think it is not correct to chastise customers for the wrong doings because doing so is to avoid toxicity

Correcting customer's wrong deeds

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