Correcting customer's wrong deeds

Niyi Briggs

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When you want to correct a customer, be sure that you are very tactical about it, unless it could escalate. I would better avoid correcting a customer completely.
 
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Nite

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Dealing with tough customers requires a lot of patience and empathy. By staying calm and understanding, you can turn a negative experience into a positive one.
 

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There are times when it is necessary to correct a customer in a respectful manner, especially if it helps clarify misunderstandings or resolve issues effectively.
 

Starmix

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It's best to talk with that customer privately to avoid putting him or her in shame. She must know that the actions he or she performs is against the business etiquette.
 

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I agree on addressing the issue in a private setting. The customer will more likely to be receptive to feedback and less likely to feel embarrassed or defensive.
 
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