Are customers always right?

[cherry123]

This is what a boss will tell you all the time. Customers are always right treat them with care. What do you think in your opinion?

 

[Jordan]

As someone who is a boss, I tell my staff that the customers are not always right, but they have the right to be wrong with dignity.

 

[cherry123]

I always think so myself because customers are humans and they are bound to make mistskes so people should see it that way.

 

[Starmix]

I don't think so that customers are always right, what if that customer damaged a product, and she must pay for it regardless of the cost?

 

[Shavkat]

No, I don't think so. Some customers tend to abusive with this notion. It depends if they are really right or wrong.

 

[Stardom22]

Well in most cases the customer is always right.
Whatever the customers asks no matter how silly it is its for the benefit of the business

 

[Suba]

Customers are always right, meaning that all customer complaints must be respected and we must respond properly, be friendly so there is no need to argue or strike back at the customer, but give the customer a detailed explanation, so that in the end they will understand.

 

[cherry123]

No, I don't think so. Some customers tend to abusive with this notion. It depends if they are really right or wrong.

Yeah they try to take advantage which is what I dislike. They will argue with you to no end.

 

[Bisolami]

This is what a boss will tell you all the time. Customers are always right treat them with care. What do you think in your opinion?

Customers are not always right but simply because we want to satisfy a lot of them, that is when we will say customers are right but deeply we know that they are not right all the time

 

[cherry123]

Customers are not always right but simply because we want to satisfy a lot of them, that is when we will say customers are right but deeply we know that they are not right all the time

More like we want them to buy and continue to buy from us. We just place them high for their continuous patronage

 

[eldavis]

I think they simply say that as a way of pleasing their customers. Truth be told customers are not always right, but you simply have to treat them with care as not to loose them.

 

[cherry123]

I think they simply say that as a way of pleasing their customers. Truth be told customers are not always right, but you simply have to treat them with care as not to loose them.

Sure it is one way of letting them have their way so that they continue to patronize the business

 

[Bisolami]

More like we want them to buy and continue to buy from us. We just place them high for their continuous patronage

You are right but there are some times that you did customers who frustrate you and you may even send them away because I know that my mum has done that before

 

[puroypoi]

No one is perfect, so the basic premise that a customer is always right, is not true.

 

[Bisolami]

No one is perfect, so the basic premise that a customer is always right, is not true.

Yes it is never true that customers are always right but if you want to make them happy and want them to continue to come and patronize you just have to succumb to whatever they do

 

[puroypoi]

Yes it is never true that customers are always right but if you want to make them happy and want them to continue to come and patronize you just have to succumb to whatever they do

With due respect, I beg to disagree with the statement, for me, if you would do that, you will tolerate the wrong doings and give the customer the liberty to hold you in your neck... It's your business, you should be the one who have the say to it. The word "whatever" is an overstatement.

 

[Bisolami]

With due respect, I beg to disagree with the statement, for me, if you would do that, you will tolerate the wrong doings and give the customer the liberty to hold you in your neck... It's your business, you should be the one who have the say to it. The word "whatever" is an overstatement.

I totally understand your point and you are right but with what have been taught if you want to keep your customers just try to succumb to them but there are times that they will frustrate you and that is when you can disagree fully with them

 

[cherry123]

You are right but there are some times that you did customers who frustrate you and you may even send them away because I know that my mum has done that before

Haha at sending customers away. But some customers can be very difficult to deal with

 

[misha]

no.. but its our job so we have to treat them nicely

 

[Bisolami]

Haha at sending customers away. But some customers can be very difficult to deal with

Yes. The woman really frustrated my mum on that day so my mum had to send her away