Are customers always right?

AgoraForo - Digital Marketplace & Freelancer Forum

Niyi Briggs

Well Known
Member
Nov 27, 2022
7,815
318
Dex
$0.000
Raw Dex
$0.000
They are right on whatever choice they want to make as regards of your product. But they are not right to the point of physically or verbally assaulting you. I would change it for such kind of customer right there.
 

Devin

Somewhat Known
Member
Jun 12, 2022
638
772
Dex
$0.000
Raw Dex
$0.080
In the business aspect, yes "customers are always right" because when you portray it as this you are saving your business from a lot of bad PR. If I was operating a business, I would much prefer to allow the customer to be right in most situations than to have the situation escalated and shared with the whole world on social media or even the news. However, in my personal opinion, I don't feel as if the customer is always right because there are some bad apples that try to abuse the business by getting free things.
 

Bisolami

Very Familiar
Member
Sep 19, 2022
17,833
1,538
Dex
$0.000
Raw Dex
$0.078
They are right on whatever choice they want to make as regards of your product. But they are not right to the point of physically or verbally assaulting you. I would change it for such kind of customer right there.
A customer has no right to assault you physically simply because he is buying from you
 

averygirl

Unfamiliar
Member
Sep 21, 2022
296
42
Dex
$0.000
Raw Dex
$0.000
I think we have to think this way for customers to know that we really value their satisfaction with our services and products. But at times the customer is not really right we don't have to tolerate them
 

Bisolami

Very Familiar
Member
Sep 19, 2022
17,833
1,538
Dex
$0.000
Raw Dex
$0.078
I think we have to think this way for customers to know that we really value their satisfaction with our services and products. But at times the customer is not really right we don't have to tolerate them
There are some acts of our customers that we should not tolerate or else, they will continue that act
 

flower

Notable
Member
Jan 9, 2023
4,978
86
Dex
$0.004
Raw Dex
$0.001
We have to deal with the notion that customers are always right but in the real sense, it is not all the time that the customers would be right but we just have to assume that they are right.
 

Heatman

Team Lead
Member
Jun 14, 2022
5,831
301
Dex
$0.000
Raw Dex
$0.020
This is what a boss will tell you all the time. Customers are always right treat them with care. What do you think in your opinion?
This is something that a lot of business owners find it very difficult to deal with because they always interested in getting the customer's money which is why they will overlook mostly everything that the customer do wrong.
 

cherry123

Popular
Member
Sep 5, 2022
27,410
2,610
Dex
$0.001
Raw Dex
$0.100
No though we say this all the time but in reality it doesn't sound right to me. For the mere fact that we are referring to imperfect beings then no body is always right.
 

jetsaints30

Somewhat Known
Member
Dec 14, 2022
835
64
Dex
$0.000
Raw Dex
$0.620
They are right on whatever choice they want to make as regards of your product. But they are not right to the point of physically or verbally assaulting you. I would change it for such kind of customer right there.
I agree with you that customers have the right to choose what they want but they dont have the right to abuse you. Thats unacceptable and unprofessional.
 

nomad

Very Familiar
Member
Jun 22, 2022
10,870
511
Dex
$0.280
Raw Dex
$0.600
I think these days businesses feed on people, they tell customers why they need to buy their products and services. Businesses do not have a chance for customers to have their say
 

Starmix

Popular
Member
Sep 2, 2022
30,089
3,697
Dex
$4.100
Raw Dex
$0.321
I disliked the opinion that a customer is always right. It is simply because there are also rude customers. They usually create ruckus in the business area shaming a worker.
 

Niyi Briggs

Well Known
Member
Nov 27, 2022
7,815
318
Dex
$0.000
Raw Dex
$0.000
Some customers have capitalized on this notion to exhibit extreme toxicity towards some business people. My relationship with you as a customer already would tell you I am not a pushover.
 

Stardom22

Very Familiar
Member
Sep 1, 2022
13,167
565
Dex
$0.600
Raw Dex
$3.117
Yes customers are always right indeed. This is through the sense that the customers are ought to be treated in the most best way and embraced cause they are the most crucial part of the business
 

Bisolami

Very Familiar
Member
Sep 19, 2022
17,833
1,538
Dex
$0.000
Raw Dex
$0.078
Some customers have capitalized on this notion to exhibit extreme toxicity towards some business people. My relationship with you as a customer already would tell you I am not a pushover.
Saying that customers are always right is just a way to make them happy and make them satisfied but we all know that there are some of them who do not have good behaviour
 
Back
Top